Refund policy

Return & Refund Policy

Hum apne customers ko Premium Quality aur behtareen service dene ke liye commitment rakhte hain. Agar aap apni purchase se mukammal taur par mutmain nahi hain, toh hum yahan aapki madad ke liye maujood hain.

1. Returns (Wapsi)

  • Aapke paas product milne ke baad 7 din ka waqt hota hai return request generate karne ke liye.

  • Return hone wala item Original Packaging, un-used, aur usi condition mein hona chahiye jis mein aapne usse received kiya tha.

  • Product ke sath Original Invoice ya proof of purchase hona zaroori hai.

2. Non-Returnable Items

Mandarija-zail items wapas nahi kiye ja sakte:

  • Sale ya Discounted items.

  • Personal care products (agar seal khuli hui ho).

  • Fragrances ya Health products (jaise Shilajit resin/capsules) agar safety seal break ho chuki ho.

3. Refunds (Raqam ki Wapsi)

  • Jab humein aapka return item mil jayega, hum uska inspection karenge.

  • Inspection mukammal hone ke baad hum aapko notify karenge ke aapka refund approve hua hai ya nahi.

  • Approve hone ki surat mein, refund ki raqam aapke bataye gaye payment method (Bank Transfer/EasyPaisa/JazzCash) mein 5-7 working days ke andar transfer kar di jayegi                    

    4. Damaged or Wrong Items

    Agar aapko koi kharab (damaged) ya ghalat product mila hai, toh foran humse contact karein. Hum bina kisi extra charge ke aapka product replace kar denge.

    5. Shipping Costs

    • Return shipping ke charges customer ko ada karne honge (agar product mein koi defect nahi hai).

    • Shipping costs non-refundable hain.

    Contact Us

    Agar aapke paas koi sawal hai, toh humse raabta karein:

    • Email: [sadiqalizardari42@gmail.com ]

    • WhatsApp/Phone: 03719100981

    • Address: capital islamabad bahira enclave plaza wall street floor 2nd name sadiq ali zardari